If you know someone who has been a victim of domestic or sexual violence, here are a few things to keep in mind while you work to support them:

• Believe them.
• Affirm that it's a good thing they're talking about it. It takes a lot of courage and bravery to talk about something so personal.
• Listen  - without judging.
• Let them know that you support and care about them, and that they are not responsible for the violence.
• Empower them to make their own choices about what steps to take next.  Remember, their choices and freedom were taken away - they have a right to control over their own life.
• Educate them about ACCESS services.  If you'd like to know more about our services, use the number below to speak with an advocate.
• Tell them about ACCESS' 24-Hour Crisis Line - (515) 29-ALERT - (515-292-5378)

For Survivors of Domestic Violence:

• Emphasize that when they are ready, they can make a choice to leave the relationship and that ACCESS can help them plan the first steps of the process.
• Let them know that it is likely that in spite of promises the violence will continue and probably escalate.
• Understand that they might have safety issues you don't know about. 
• Refer them to ACCESS for emergency shelter or safety planning.